How to manage your business whilst on vacation!

It’s that time of year again, where we desperately hope for a sunny summer here in the UK before giving up halfway through August and booking a last-minute trip to sunnier climates. But for business owners, packing up and leaving the country can fill you with a sense of anxiety. What will happen whilst you’re […]

How to work with a Virtual Assistant to manage your blogs

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The power of blogging should not be underestimated; what started as a form of online diary-keeping for the first generation of web users is now a staple for almost every company website.

Most business owners keep blogs as a way of regularly communicating with their customers, informing them of events, products and the like. Blogs can help you to forge stronger ties with your clients, build strong brand identity and, ultimately, bring in more custom.

However, a blog which is not regularly updated can be likened to the latest series of The Only Way Is Essex – wasteful, unnecessary, with nobody looking at it. Blogging regularly is by no means easy, it requires regular maintenance, care and an almost constant stream of interesting, readable content. Many business owners struggle with original writing and their blogs often fall by the wayside, another dead link in the Internet’s graveyard.

If you struggle to maintain a good blog, why not hire a Virtual Assistant (VA) to do some of the work for you? Most VA’s have a good deal of office experience and can be hired for as many or few hours as your business dictates.

If you are interested in writing articles but are lacking facts and subject content, your VA could research and compile the necessary information for you.  Alternatively, if you have all the facts but lack a writer’s voice you could hire a VA with writing experience to create blog posts.  Even if you are a competent and creative writer, sometimes it helps to have a fresh voice. You could split content creation with one or more VA’s and receive a regular stream of articles from various different perspectives.

A well maintained blog is a successful blog; regular posts are necessary to hold the attention of your clients. Your VA can schedule your posts weeks in advance so that even if you might forget to update, posts will still be sent out. Essentially, your VA could create a month’s worth of blog content in one day, saving you time and money. VA’s can be hired for a minimum of an hour’s work so you could purchase a month’s worth of blog organisation for an affordable price.

Additionally, your VA can function as your PR manager – they can respond to any comments or queries left on the site and ensure that every visitor receives a prompt and professional response. This will give your readers more confidence in the company and will ensure that any potential business is dealt with promptly.

To truly understand and utilise the power of your blog, there are a number of software programmes which can be of great help. However, when it comes to the more technological aspects of blog management many business owners would prefer to bury their head in the sand. If words such as ‘analytics’ and ‘optimisation’ have you running scared, find yourself a VA who is well-versed in these areas and leave it to them. Using a Search Engine Optimisation tool (such as this one provided by WordPress https://wordpress.org/plugins/wordpress-seo/) your VA can analyse what content is being read and what is being ignored.  By using these analytics, you can create blogs which will gain more traction.  Additionally, many VA’s can help you improve your search result ranking through the use of SEO, pushing your page to the top of the list based on your business’ keywords and phrases.

These are just a number of ways in which VA’s can work with you to manage and improve your blog, so if you’d like to know more, we’d be happy to help.  Just drop us an e-mail or call us to discuss how to make the most of your site.

 

 

 

Image courtesy of dpwebdevelopment

Use of automation systems in business

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In a society increasingly reliant on technology, more and more businesses are using some form of automation to alleviate their workload. Put simply, automation is the use of software to perform often complex tasks quickly and efficiently. Although business automation may seem daunting to the technologically challenged, there are many simple processes anyone could implement which could save you time and money. These tools are often inexpensive, easy to use and can sometimes function as an extra member of staff – without the salary!

Instead of spending the rest of the article detailing complex and often expensive types of business automation, I am going to give you some simple and straightforward examples which can be used by anyone, regardless of business type or budget.

E-mail Automation

One of the most common automation processes is the use of automatic e-mail. Are you out of the office for the day or unable to access your inbox? No problem! Simply set up an automatic reply the day before and contacts will receive an instant response to their message. Additionally, you can arrange automatic ‘thank you’ e-mails to customers who have made a purchase, payment reminders to others and set up a regular newsletter in advance. So, you could even plan an entire year’s worth of newsletter communication in one day!

Telephone Automation

One of the simplest forms of automation is the use of a telephone answering machine, ensuring you don’t miss any messages when out of the office or even if you’re busy on another call. Did you know you can also implement a ticket system, transcribing any answerphone messages into text documents which are instantly sent to your e-mail or mobile phone? You need never worry about missing an important call, and thus potential business, again; with automated systems such as this, you can make a promise to contact someone within 10 minutes of them leaving a message.

Social Media Automation

According to a recent survey, only 42% of small businesses are currently using social media, compared to a whopping 81% of larger companies. More small businesses should be taking advantage of the extra publicity and potential trade which comes with social media promotion. With the use of automation, this is becoming increasingly easier to do. Sites such as Facebook and Twitter allow for ‘scheduled posting’; messages and posts which can be planned up to a year in advance. You could spend less than a day organising an entire year’s worth of social media communication, almost certainly enhancing your brand’s identity. Not only does this process save time, it also ensures that you are regularly communicating with customers on weekends, evenings and other non-working hours. Additionally, it reduces the risk of human error. If you forget to regularly update your social media, automated services will take care of it for you, so can you really afford to miss out on this form of brand, product or service promotion?

Alternatively, if you do feel too overwhelmed with managing your own social media then you can always outsource it to someone who enjoys social media and the opportunity of engagement with existing clients or new prospects. For more information about our social media packages and offering see here

So as you can see these are some of the simplest forms of business automation. Of the examples above, all are entirely free, easy to implement, and guaranteed to make your working life a lot easier.

 

 

 

 

 

Photo courtesy of carmelvision

How to Achieve a Better Work-Life Balance

How to acheive a better work-life balanceToday, we’re more connected than we’ve ever been. What with laptops, smartphones and tablets padding our bags, there’s never been a better time to be a remote worker. Add to this the profusion of tools and applications, like Dropbox, Gmail and Skype – all of which put our vital files and messages within arm’s reach wherever we are – and you can see why the lines between work and life are more blurred than ever.

As a mother, wife and professional virtual assistant, I often find myself working when I perhaps shouldn’t be. Not because I can’t manage my time – I can do that standing on my head – but instead because I’m always attentive to my clients’ needs. For example, if I get an email in the evening from one of my clients asking me for some out of hour’s assistance, I’ll more often than not oblige.

An article I recently read on the Huffington Post really got me thinking about work-life balance and was ultimately the inspiration for this post.

So how can you start achieving a better work-life balance today? Here are my top tips:

Hire a Virtual Assistant

Oh come on, don’t look so surprised – it was always going to be on this list. Not because it’s my livelihood, but rather that I genuinely believe in the real value that most Virtual Assistants afford for their clients.

Hiring a virtual assistant is something you should absolutely consider if you find yourself spending too much time on the mundane tasks and not enough time enjoying the fruits of your labour.

Virtual Assistants like myself can help people like you get back to doing what you do best – growing your business.

Scrutinize your workload

Time is our most valuable commodity and we can’t simply buy more of it. That’s why you need to ensure that you are using every minute of yours in the most productive way possible.

Scrutinize every task you carry out and decide if they all add real value. The ones that don’t should be offloaded to someone else, either internally or externally.

Learn to switch off

What I’m referring to here is your multitude of devices. The gadgets that make you constantly contactable both day and night are the things that make you super-efficient, yet inevitably destroy a small part of your balance.

Simple things like turning your smartphone off during dinner or if you’re on holiday, leaving your tablet in the hotel room and not taking it to the swimming pool. Out of sight really is out of mind, right?

Respect your self-imposed boundaries

You’ll never realise a better work-life balance if you cannot learn to respect your own boundaries. As with any change it will seem slightly alien in the beginning but you will learn to embrace going forward.

Routines are a great way to teach yourself, to adopt different ways of working. You almost want your boundaries to become habits. Unwritten rules that you don’t even need to think about because they come so naturally.

If you don’t respect your own boundaries then other people definitely won’t…